1

Introduction & Scope of This Privacy Policy

Daga8 ("we", "the daga8 platform") respects the privacy of every individual who uses our services. This Privacy Policy transparently explains how we collect, use, disclose, and protect your personal information when you access or use the daga8 platform via our website daga8.vin or our mobile app.

By registering an account or using any daga8 service, you agree to the data collection and usage practices described in this document. If you do not agree, please stop using our platform and contact the support team to delete your account.

This Privacy Policy should be read together with Terms and Conditions daga8, which constitutes the entire agreement between you and our platform regarding the use of our services.

This Privacy Policy is written in Bahasa Melayu for the convenience of Malaysian players. In the event of any inconsistency in interpretation, the English version available on the daga8 platform shall serve as the definitive reference.
2

Personal Data We Collect

Daga8 collects various types of information to ensure the platform operates securely and delivers the best experience to every player. The following are the categories of data we collect:

Data Category Example Information Primary Purpose
Identity Information Full name, IC/passport number, date of birth Account verification & KYC
Contact Information Email address, phone number, residential address Communication & notice delivery
Financial Information Bank account number, bank name, transaction records Deposit & withdrawal processing
Usage Data Game history, betting records, login activity Platform security & enhancement
Technical Data IP address, device type, web browser, approximate location Fraud prevention & security

We only collect data that is strictly necessary for the stated purposes. daga8 does not collect sensitive information such as medical records or biometric data unless required by law.

3

How We Use Your Data

The information we collect is used solely for the following legitimate and stated purposes:

  • Account Management: Processing registrations, verifying identities and managing player accounts, including mandatory KYC procedures
  • Transaction Processing: Handling deposits, withdrawals and all financial activity in your account securely and accurately
  • Platform Security: Detecting and preventing fraud, money laundering, unauthorised access and platform abuse
  • Customer Support: Providing technical assistance and resolving complaints or disputes raised by players
  • Service Improvement: Analysing usage patterns to improve platform design, speed and the overall player experience
  • Marketing Communications: Sending promotional information, bonuses and exclusive offers — only to players who have consented to receive them
  • Legal Compliance: Fulfilling obligations under applicable laws, including reporting requirements to relevant authorities
daga8 does not use your data for any purpose not stated in this Privacy Policy. Any new use of data will be communicated to you via an appropriate notice prior to implementation.
4

Third-Party Data Sharing & Disclosure

Daga8 respects the confidentiality of your information. We do not sell or rent your personal data to any third party. However, in certain circumstances, we may need to share information with the following parties:

  • Payment Service Providers: Required financial information is shared with trusted payment processors such as banking and e-wallet service providers to process your transactions.
  • Game Software Providers: Basic game data is shared with licensed software providers to ensure smooth and fair gameplay
  • Legal Authorities: We will disclose required information to legal authorities when mandated by a court order or applicable law
  • Identity Verification Services: Identity information is shared with licensed third-party KYC service providers for verification purposes only.

All third parties who receive your data are bound by strict confidentiality agreements and are not permitted to use that information for any purpose other than what is specified in their agreement with daga8.

5

Cookies, Tracking Technologies & Analytics

The daga8 platform uses cookies and similar tracking technologies to enhance the user experience and ensure platform security. The following are the types of cookies we use:

  • Essential Cookies: These cookies are required for core platform functions such as login authentication and session management. The platform cannot operate without them.
  • Performance Cookies: Collecting anonymous information about how players use the platform to help us identify areas for improvement
  • Functional Cookies: Saving your preferences such as language, currency and display settings so you do not need to reset them every time you log in
  • Security Cookies: Helping detect suspicious activity and protecting your account from unauthorised access

You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the daga8 platform. For the best experience, we recommend keeping essential cookies active while using the platform.

6

Data Security & Technical Protection Measures

Daga8 continuously invests in security infrastructure to ensure your personal and financial data is protected at all times. The security measures we have implemented include:

  • 256-bit SSL encryption for all data transmissions between client and server
  • A multi-layered firewall system that monitors and filters all incoming and outgoing traffic
  • Two-factor authentication (2FA) available for all player accounts
  • Continuous 24/7 security monitoring by an internal cybersecurity team
  • Regular security audits by independent third parties with no conflict of interest
  • Segregation of sensitive data with access restricted to authorised personnel only
  • Tested incident response procedures to ensure swift action in the event of a data breach
While daga8 takes all reasonable steps to protect your data, no security system can guarantee 100% absolute protection. We encourage you to help keep your account secure by using a strong password and never sharing your login credentials with anyone.
7

Your Rights Regarding Personal Data

As a daga8 player, you have the following rights regarding the personal data we hold:

Right of Access

You may request a copy of all personal data we hold about you at any time.

Right to Rectification

You may request the correction of any inaccurate or incomplete information in our records.

Right to Erasure

You may request the deletion of your personal data, subject to legal record-keeping obligations.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restriction

You may request a temporary restriction on the processing of your data while a dispute is being resolved.

To submit any request related to your privacy rights, please contact the daga8 support team. We will process your request within 30 business days.

8

Data Retention Period

Daga8 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable law. The following are general guidelines for our retention periods:

  • Active Account Data: Retained for as long as your account is active and in use
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with financial compliance and anti-money laundering requirements
  • KYC & Identity Verification Data: Retained for 5 years after account closure or the date of the last transaction, whichever is later
  • Support Communication Logs: Retained for 2 years for dispute resolution and service improvement purposes
  • Account Terminated: Basic data is retained for the period required by law before being permanently deleted

Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked to your identity.

9

Child Protection

Daga8 services are strictly for individuals aged 18 and above. We do not knowingly collect or process any personal data from minors. Should we become aware that a child's data has been collected inadvertently, we will take immediate steps to delete that information.

If you believe that a minor has registered an account on the daga8 platform, please contact our support team immediately so that appropriate action can be taken. For more information on responsible gambling and the protection of young people, visit the Responsible Gaming us.

10

Changes to This Privacy Policy

Daga8 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or platform service improvements.

When significant changes occur, we will:

  • Displaying clear notices on the daga8 platform homepage
  • Sending notifications to your registered email address
  • Updating the "Last Updated" date at the top of this document

Continued use of the daga8 platform after changes to the Privacy Policy take effect will be considered acceptance of the updated terms. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your information.

11

Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way daga8 handles your personal data, our privacy team is ready to assist:

  • Live Chat: Available 24/7 directly on the daga8 platform for immediate assistance
  • Privacy Email: [email protected] (display only)
  • More Details: Refer to the FAQ for frequently asked questions on privacy and account security
  • About Us: Visit the About Us to learn more about daga8's commitment
daga8 is committed to responding to all privacy-related inquiries within 5 business days. For formal data subject access requests, the processing period is up to 30 business days depending on the complexity of the request.